For those who’re searching for a technique to cancel your Eos Health membership, you have come to the precise place. We’ll stroll you thru the complete course of, step-by-step, so you will get out of your membership with none trouble.
Earlier than you cancel, it is necessary to notice that Eos Health has just a few completely different membership choices. The cancellation course of might range barely relying on the kind of membership you might have. Nonetheless, the overall steps are the identical.
First, you may must contact Eos Health customer support. You are able to do this by telephone, electronic mail, or stay chat. If you contact customer support, you may want to supply your account info and the explanation in your cancellation. As soon as you have supplied this info, customer support will course of your cancellation request. Your membership will probably be canceled as of the following billing cycle.
Contacting Buyer Service
There are a number of methods you possibly can contact Eos Health customer support.
By Cellphone
The quickest technique to cancel your membership is to name Eos Health customer support at 800-899-3667. The customer support consultant will ask in your account quantity and private info to confirm your identification. As soon as your identification is verified, the consultant will course of your cancellation request and offer you a affirmation quantity.
Please be aware that the customer support telephone line is open seven days every week from 5:00 AM to 9:00 PM PST. For those who name outdoors of those hours, you can be prompted to go away a message. A customer support consultant will return your name as quickly as potential.
By Electronic mail
You too can cancel your membership by emailing Eos Health customer support at customercare@eosfitness.com. In your electronic mail, please embrace your account quantity, private info, and a quick assertion that you just wish to cancel your membership.
Upon getting despatched your electronic mail, a customer support consultant will overview your request and course of your cancellation. You’ll obtain a affirmation electronic mail as soon as your cancellation has been processed.
By Mail
You too can cancel your membership by mail by sending a letter to the next handle: Eos Health Buyer Service, 21515 Hawthorne Blvd, Ste 350, Torrance, CA 90503. In your letter, please embrace your account quantity, private info, and a quick assertion that you just wish to cancel your membership.
Upon getting mailed your letter, a customer support consultant will overview your request and course of your cancellation. You’ll obtain a affirmation letter as soon as your cancellation has been processed.
In Individual
You too can cancel your membership in individual at any Eos Health location. To cancel your membership in individual, you’ll need to deliver your account quantity and private info to the entrance desk. A workers member will course of your cancellation request and offer you a affirmation receipt.
Submitting Cancellation Request
To cancel your EOS Health membership, you should submit a cancellation request in writing. You are able to do this by:
- Mail: Ship a letter to the next handle:
- Electronic mail: Ship an electronic mail to memberservices@eosfitness.com with the topic line “Membership Cancellation Request”.
- In-person: Go to any EOS Health location and full a cancellation type with a workers member.
- Your cancellation request should embrace your full identify, membership quantity, and the date you want to cancel your membership.
- EOS Health requires 30 days’ discover for cancellation. Your membership won’t be canceled till 30 days after your request is obtained.
- In case you have any excellent balances in your account, you can be answerable for paying them earlier than your membership will be canceled.
- After your membership is canceled, you’ll now not have entry to EOS Health amenities or companies.
- Receive a Switch Type from Eos Health.
- Full the Switch Type together with your and the transferee’s info.
- Submit the finished Switch Type to the Eos Health location the place you maintain your membership.
- Pay the processing payment, if relevant.
- As soon as the switch is authorised, the transferee turns into the brand new member and assumes all rights and obligations related to the membership.
- Physician’s be aware if you’re canceling as a result of medical causes
- Proof of relocation if you’re transferring out of the realm
- Go to the EOS Health web site. Log into your account and navigate to the “My Membership” part.
- Discover the “Cancel Membership” possibility. Click on on the “Cancel Membership” button or hyperlink.
- Comply with the directions. You will be requested to verify your cancellation and supply a purpose for canceling.
- Submit your cancellation request. As soon as you have accomplished the steps, your membership will probably be scheduled to be canceled.
| EOS Health Cancellation Division |
|---|
| 4150 Government Dr, Suite 100, San Diego, CA 92121 |
Essential:
Understanding Cancellation Coverage
Earlier than canceling your EOS Health membership, it is essential to know their cancellation coverage to keep away from any potential charges or prices. EOS Health requires members to supply a 30-day written discover of cancellation. This discover should be submitted in individual or by licensed mail to your own home membership or company headquarters. It is necessary to make a copy of your cancellation request in your data.
Cancellation Charges and Refunds
EOS Health prices a $10 cancellation payment for all membership varieties. This payment is non-refundable and should be paid in individual or by mail. Any remaining membership dues or charges will probably be refunded to you inside 30 days of your cancellation date. Nonetheless, when you’ve got any excellent private coaching periods or different companies paid upfront, these might not be refunded.
To keep away from paying the cancellation payment, you possibly can select to freeze your membership as a substitute. A freeze will briefly droop your membership for a predetermined interval, usually 30, 60, or 90 days. Throughout this time, you’ll not have entry to EOS Health amenities and won’t be charged membership dues. As soon as the freeze interval ends, your membership will probably be robotically reactivated.
| Freeze Interval | Cancellation Price |
|---|---|
| 30 days | $0 |
| 60 days | $0 |
| 90 days | $0 |
Verifying Cancellation Affirmation
After finishing the required steps to cancel your EOS Health membership, it is essential to confirm the cancellation affirmation to make sure the method has been accomplished efficiently.
Listed here are some methods to confirm your cancellation:
1. Electronic mail Affirmation:
After submitting your cancellation request, you must obtain a affirmation electronic mail from EOS Health. This electronic mail will present particulars in regards to the cancellation, together with the efficient date and any relevant charges.
2. Cellphone Name:
For those who favor to talk to a customer support consultant instantly, you possibly can name the EOS Health customer support line. They will affirm the cancellation and reply any questions you might have.
3. On-line Account:
Some EOS Health members have entry to a web-based account the place they’ll handle their membership info. In case you have a web-based account, log in to examine the standing of your cancellation.
4. In-Individual Go to:
You possibly can go to the EOS Health location the place you joined and ask a workers member to verify your cancellation. Nonetheless, this technique might not all the time be handy, particularly if the situation is way out of your residence.
5. Detailed Verification Steps:
| Step | Description |
|---|---|
| 1. Verify your electronic mail inbox for a cancellation affirmation electronic mail from EOS Health. | |
| 2. Overview the e-mail to make sure the data aligns together with your cancellation request, together with the cancellation efficient date and any relevant charges. | |
| 3. For those who do not obtain a affirmation electronic mail inside 24 hours, contact EOS Health customer support by telephone to verify your cancellation standing. | |
| 4. In case you have an EOS Health on-line account, log in to confirm the cancellation standing underneath “Membership Info.” | |
| 5. If you do not have entry to a web-based account or favor in-person affirmation, go to the EOS Health location the place you joined and ask a workers member to verify your cancellation particulars. |
Returning Membership Card and Key Tag
Upon getting accomplished the cancellation course of and your membership has been terminated, it is very important return your membership card and key tag to the fitness center. These things are the property of EOS Health and should be returned as a way to keep away from any charges or prices.
To return your membership card and key tag, you possibly can both go to the fitness center in individual or mail them to the next handle:
EOS Health
[Address]
If you’re mailing your membership card and key tag, please embrace a be aware together with your identify, account quantity, and cancellation date. This can assist to make sure that your gadgets are correctly processed and your account is closed.
As soon as your membership card and key tag have been returned, your EOS Health membership will probably be formally canceled. You’ll now not have entry to the fitness center amenities or companies, and you’ll not be charged any additional charges.
Avoiding Automated Renewal
Written Discover
Submit a written cancellation discover by way of licensed mail or hand-deliver it to your native Eos Health fitness center. The discover ought to embrace your membership info, the efficient date of cancellation, and your signature. Make a copy in your data.
On-line Cancellation
Some Eos Health gyms provide on-line cancellation via their member portal. Log in, navigate to the “Membership” or “Account” part, and observe the on-screen prompts to cancel. Affirm your cancellation and save a screenshot or PDF for reference.
Cellphone Name
Name Eos Health customer support at 1-800-660-3675. Present your membership info and request to cancel. The consultant will affirm your cancellation over the telephone and supply a reference quantity. Observe the date and time of the decision.
In-Individual Go to
Go to your native Eos Health fitness center and request to cancel in individual. The workers will ask in your membership info and should require you to signal a cancellation type. Make sure you receive a written affirmation or receipt in your data.
Electronic mail Cancellation
Whereas not an formally acknowledged technique, emailing Eos Health customer support (assist@eosfitness.com) is an alternate possibility. Embrace your membership info, cancellation date, and request for affirmation. Make a copy of the e-mail for reference.
Third-Celebration Billing
For those who’re paying in your membership via a 3rd celebration (e.g., checking account, bank card), you may must cancel the automated funds individually. Contact your financial institution or bank card firm to discontinue the recurring prices.
Efficient Date of Cancellation
Your Eos Health membership usually ends on the final day of your present billing cycle, except you specify a unique date. Nonetheless, it is advisable to permit ample time in your cancellation request to be processed.
How one can Cancel Eos Health Membership
To cancel your Eos Health membership, you should submit a written request to the membership or ship an electronic mail to the customer support division. The request should embrace your full identify, membership quantity, and the date you want to cancel. Additionally, you will must pay any excellent steadiness in your account.
Suspending Membership as an Different
If you’re not able to cancel your membership, you might need to contemplate suspending it as a substitute. This can let you hold your membership lively however will cease the automated funds. You possibly can droop your membership for as much as 6 months at a time. To droop your membership, you should submit a written request to the membership or name the customer support division.
Listed here are some further particulars on learn how to cancel or droop your Eos Health membership:
| Motion | How one can do it |
|---|---|
| Cancel membership | Submit a written request to the membership or electronic mail customer support. |
| Droop membership | Submit a written request to the membership or name customer support. |
| Pay excellent steadiness | Pay any excellent steadiness in your account earlier than canceling or suspending your membership. |
Exploring Membership Switch Choices
If outright cancellation isn’t possible, transferring your membership to a different particular person could also be a viable different. Eos Health permits members to switch their membership to a brand new individual underneath sure circumstances and charges.
To provoke a membership switch, you should request a Switch Type from the Eos Health location the place you maintain your membership. The shape requires each your and the transferee’s private and get in touch with info. Eos Health might cost a processing payment for the switch, usually round $50.
Listed here are the important thing steps concerned in a membership switch:
It is very important be aware that membership transfers are topic to the next phrases and circumstances:
| Eligibility | Phrases |
|---|---|
| Membership Period | The membership will need to have been lively for at the least 30 days earlier than the switch request. |
| Switch Price | A processing payment of roughly $50 applies to all membership transfers. |
| Transferee Necessities | The transferee should be at the least 18 years of age, present a sound government-issued ID, and full a brand new member orientation. |
| Switch Restrictions | Memberships can’t be transferred to people who’ve beforehand had their Eos Health membership terminated for any purpose. |
| Membership Obligations | The unique member stays answerable for any excellent balances or charges related to the membership till the switch is full. |
Gathering Important Paperwork for Cancellation
To make sure a easy and efficient membership cancellation, it’s essential to assemble all the required paperwork beforehand. Listed here are some key necessities:
Membership Settlement
Find your authentic membership settlement or a replica. This doc incorporates important info equivalent to your membership particulars, cancellation phrases, and the required discover interval.
Picture Identification
Carry a sound government-issued photograph identification, equivalent to a driver’s license or passport. This helps confirm your identification and guarantee that you’ve got the authority to cancel the membership.
Proof of Fee
If you’re paying in your membership by way of computerized financial institution funds, deliver your financial institution assertion or different proof of fee. This helps display that you’ve got fulfilled your monetary obligations.
Discover in Writing
Put together a written discover of cancellation that features your contact info, membership quantity, and the date you want to terminate your membership. Comply with the precise directions outlined in your membership settlement relating to the discover interval and submission technique.
Further Paperwork
In sure circumstances, further paperwork could also be required, equivalent to:
To facilitate your cancellation request, contemplate organizing your important paperwork in a structured method. Here’s a instructed grouping:
| Doc Kind | Required |
|---|---|
| Membership Settlement | Sure |
| Picture Identification | Sure |
| Proof of Fee | Sure, if relevant |
| Discover in Writing | Sure |
| Further Paperwork | As wanted |
How one can Cancel Your EOS Health Membership
Canceling an EOS Health membership will be carried out in just a few easy steps. This is learn how to do it:
Observe: It is necessary to notice that EOS Health memberships are topic to a 30-day cancellation coverage. Because of this your membership will stay lively for 30 days after you submit your cancellation request. Throughout this time, you’ll nonetheless have entry to all EOS Health amenities.
Folks Additionally Ask About How one can Cancel EOS Health Membership
Can I cancel my EOS Health membership on-line?
Sure, you possibly can cancel your EOS Health membership on-line by following the steps outlined above.
Can I cancel my EOS Health membership over the telephone?
No, EOS Health doesn’t enable members to cancel their memberships over the telephone.
How a lot discover do I would like to provide to cancel my EOS Health membership?
EOS Health requires 30 days’ discover to cancel a membership.
Will I be charged a cancellation payment?
No, EOS Health doesn’t cost a cancellation payment.
